Refund Policy
Effective date: October 13, 2026
Scope
This policy applies to paid services once they launch. Star & Fate is operated by ReelForge LLC, a Wyoming limited liability company.
Delivered digital readings
Readings are digital content delivered immediately, so once delivered they are generally non-refundable.
When we refund
- You paid but the service was not delivered, for example because of a technical failure.
- You were charged more than once for the same purchase.
- Where applicable law requires a refund.
How to request a refund
Email [email protected] within 7 days of the charge, including your account email, the date and amount, and a short description. Approved refunds go back to the original payment method; timing depends on your card issuer or payment provider.